Skills Glossary
Product Management
Backlog Management
Prioritises and organises the list of tasks derived from the roadmap and its requirements so the development team knows what to deliver first.
Business Strategy
Outlines actions and decisions a company plans to take to reach its goals and objectives.
Competitor Intelligence
Gathers, analyses and interprets information about the strengths and weaknesses of a company’s competitors. Involves understanding market trends, identifying opportunities and threats, and using data-driven insights to make informed business decisions.
Cross-Functional Collaboration
Works effectively with colleagues from different disciplines or areas of expertise to achieve a common goal.
Customer Experience Management
Designs and reacts to customer interactions to meet or exceed customer expectations and increase customer satisfaction, loyalty and advocacy.
Data Analysis
Measures and manages organisation data, identifying methodological best practices and conducting statistical analyses.
Design Thinking
Uses a structured process of ideation, prototyping, and testing to create innovative solutions that meet user needs and drive business value.
Feature Definition
Identifies, analyses and specifies the specific characteristics and functionalities of a product that will meet the needs and expectations of the target market.
Feature Prioritisation
Determines which features or functionalities should be developed and released first based on their potential value to the customer and business.
Go-To-Market Strategy
Develops and executes a plan to introduce and sell a product or service effectively including activities to understand the market, create a competitive advantage, and implement the right tactics to drive customer acquisition and revenue growth.
Product Management
Leads the entire lifecycle of a product, from ideation to launch and beyond.
Product Roadmapping
Maps out the vision and strategic objectives for a product in a visual way, making it easier for development teams to share and collaborate.
Product Strategy
Defines the vision and direction for a product, based on a deep understanding of customer needs, market trends, and business goals.
Prototyping
Builds an early sample, model, or release of a product for the purpose of testing a concept or process.
Regulatory Compliance
Ensures an organisation's adherence to laws, regulations, guidelines and specifications relevant to its business processes.
Resource Management
Acquires, allocates and manages resources in the most efficient and effective manner.
Social Listening
Understands the online conversation about a company or brand, as well as its products and services.
Stakeholder Management
Organises, monitors, and improves relationships with stakeholders.
User Research
Creates an understanding of user behaviours, needs, and motivations through observation techniques, task analysis, and other feedback methodologies.