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Management

General Profile
  • Manages employees in the professional band
  • Holds accountability for the performance and results of direct reports within own area of specialty
  • Interprets and adjusts roadmaps / plans and priorities to address resource and operational challenges
  • Decisions and problem solving are guided by past experience, policies, procedures and plans; receives guidance from more experienced colleagues
  • Provides technical guidance to employees, colleagues and/or customers
  • Requires in-depth conceptual and practical knowledge in own job discipline/domain and knowledge of other disciplines/domains
  • Applies understanding of the business and how own area integrates with others to achieve departmental objectives
  • Manages a small number of people in a common area of specialty; Interprets and adjusts roadmaps / plans and priorities to address resource and operational challenges
  • Identifies and solves technical and operational problems; understands and recognises broader impact across the department
  • Guided by policies and departmental plan, impacts the Team’s ability to achieve service, quality and timeliness of objectives
  • Guides and influences others either internally or externally to adopt a different point of view